• Success Stories

    Medicare Advantage Health Insurer

    ...business transformation via Secure Email

    Massive global changes are shifting the way people live and work — requiring organizations to rethink their teams, processes, technologies and how they engage their clients to stay competitive.

     

    For some, this rethinking occurs through a digital transformation process that principally means “we’re moving to the cloud”. But for other organizations, including a leading US healthcare insurer, the needed transformation necessarily required a change in the underlying operating model for the business.

     

    For this healthcare insurer the transformation began by launching a new line of business that places their members at the center of their operations, with dedicated Care Coordination teams providing personalized services to members.

     

    Among the associated process changes was an expanded role for email in improving communications with members and the healthcare providers who service members.

     

    Read the full success story.

    U.S. Government Agency

    ...VDR for sharing case files with DOJ

    The Office of Inspector General (OIG) of a large US Government Agency had been using BlackBerry Workspaces (formerly WatchDox) for sharing evidence and case files with the Department of Justice, local law enforcement and other stakeholders to OIG’s investigations. A new solution was needed to address mounting issues with ease of use and reliability.

     

    More specifically, OIG wanted to share files that were increasingly being stored in OneDrive and SharePoint Online without copying them and creating data management challenges. The goal being to increase user productivity and extract a greater ROI from OIG’s investment in Office 365. OIG also needed to assure that its file sharing solution would not be systemicaly blocked by DOJ and other highly-secure organizations that routinely block links to files stored in WatchDox, Box, Dropbox, Google Drive, and even OneDrive and SharePoint Online.

     

    After a thorough investigation, e-Share was selected and subsequently fully rollout within a six-week period.

     

     

    Read the full success story.

    Alternative Asset Manager

    ...investor engagement analytics & document protection

    Alternative asset management firms must deliver accurate, timely and professional statements to their investors in order to build trust and provide the transparency that investors require. Many of these firms have deployed investment management platforms with deal management, fundraising, and investor accounting and reporting capabilities to centralize and automate its operations.

     

    However, the investor reporting capabilities of these platforms are lacking when it comes to tracking prospective investor engagement with emailed marketing materials and the ability to appropriately secure statements emailed to current investors.

     

    To close this gap, a global alternative asset manager has deployed e-Share to complement its existing use of Dynamo Software. Dynamo is used to create personalized investor communications via a Dynamo-supplied Mail Merge Wizard. Most of these emailed communications contain one or more documents.

     

    Read the full success story.

    Multi-National Pharma

    ...securing their emerging market growth

    The normal tension between facilitating work and securing data is significantly increased when executives or other employees travel to, or operate within, emerging markets. In these instances, local governments may control infrastructure through which intellectual property theft could be facilitated or malware could be distributed.

     

    Many e-Share clients are specifically using e-Share to secure files shared with in-market vendors. This ranges from procurement sending RFPs to prospective suppliers, financials shared with auditors, and employee data shared with payroll providers.

     

    Key to this use case is the ability to share information, without giving data away (e.g. online viewing and editing, with no right to download). Also important is the reliability of the links to shared files...i.e. there is no link blocking, even by the Great Firewall of China.

     

    Read the full success story.

    Leading Health Insurer

    ...workflow automation is saving $450,000 per year

    The insurance industry handles an extraordinary amount sensitive information. Not only do they face fines for data breaches, but also disruption of the complex processes required to provide coverage. At the same time, they are in constant collaboration with outside partners - providers of specialty services, private individuals and government regulators - and virtually all of the information exchanged has PII or PHI in it.

     

    A leading insurer solved both challenges by deploying e-Share. Partners, who are not employees, upload sensitive information about new accounts, through Trusted Shares.

     

    This automation is saving the customer $450,000 per year in labor costs, increasing the quality of its regulatory reporting and providing a better overall experience for the external partner.

     

    Read the full success story.

    Global Multi-Brand Retailer

    ...file transfer in/out of China with no disruptions

    Many retailers operate in a global marketplace that is locally regulated. Their branded products must be developed and produced at lightning speed and their supply chains flexibly adapt to design and manufacturing changes as they occur. To achieve all this, data must flow smoothly to partners throughout the world, without compromising the information assets that ultimately provide time-to-market and exclusivity advantages.

     

    A global retailer recently deployed e-Share to securely transfer manufacturing and media files in and out of China, a region well known to block file sharing services such as Box, Dropbox, Google Drive and OneDrive.


    They also determined that e-Share provided the necessary security for responding to consumer Subject Action Requests pursuant to their new rights under GDPR, without triggering further GDPR compliance exposure.

     

    Read the full success story.

    Large Asset Manager

    ...external file sharing with fine-grained controls

    Shortly after settling on a “no cloud” strategy, one of the world’s largest asset managers was required to disclose details of its trading algorithms to a regulator to create an innovative new product offering. None of the legacy data sharing products the asset manager had available were acceptable: the regulator wouldn’t allow plug-ins or agree to meet software version requirements, the data exchange needed to be fully auditable by both parties, and the sharing needed to be 100% revocable on demand.


    Following a thorough evaluation of potential solutions, the company selected e-Share to enable and secure the information exchange, deeming it the only solution in the market that allowed their users to share sensitive information using fine-grained controls from directly inside their existing email and collaboration tools.

     

    Read the full success story.

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This Privacy Policy provides our policies and procedures for collecting, using, and disclosing user information. Users can access the e-Share (also doing business as nCrypted Cloud LLC) software and service (the “Software and Service”) through our web site www.e-share.us (the “Site”), applications on devices, through APIs, and through third-parties. A “Device” is any computer used to access the e-Share Software and Service, including without limitation a desktop, laptop, mobile phone, tablet, or other consumer electronic device. This Privacy Policy governs your access of the e-Share Software and Service, regardless of how you access it, and by using our Software and Service you consent to the collection, transfer, processing, storage, disclosure and other uses described in this Privacy Policy. All of the different forms of data, content, and information described below are collectively referred to as “information”.

The Information We Collect and Store

We may collect and store the following information when running the e-Share Software and Service:

Information You Provide to e-Share

When you register an account, we collect some personal information, such as your name, and email address. You may also ask us to import your contacts by giving us access to your third-party services (for example, your email account). When you invite others to join e-Share by using our referral page, we send them a one-time email for that referral. You may also provide us with your contacts’ email addresses when sharing folders or files with them. We may also receive Personal Information (for example, your email address) through other users, for example if they have tried to share something with you or tried to refer e-Share to you.

Automatically Collected Information

We automatically receive certain types of information when you interact with our Web pages, services and communications. For example, it is standard for your Web browser to automatically send information to every Web site you visit, including ours. That information includes your computer’s IP address, access times, your browser type and language, and referring web site addresses. We may also collect information about the type of operating system you use, your account activity, and files and pages accessed or used by you.

Log Data

When you use the Software and Service, we automatically record information from your Device, its software, and your activity using the Software and Service. This may include the Device’s Internet Protocol (“IP”) address, browser type, the web page visited before you came to our website, information you search for on our website, locale preferences, identification numbers associated with your Devices, your mobile carrier, date and time stamps associated with transactions, system configuration information, metadata concerning your files, and other interactions with the Software and Service.

Use of Personal Information

In general, we use your personal information to process your requests or transactions, to provide you with information or services you request, to inform you about other information, events, promotions, products or services we think will be of interest to you, to facilitate your use of, and our administration and operation of, the web site and services and to otherwise serve you and our users. For example, we may use your personal information:

- to request feedback and to enable us to develop, customize and improve the Web site and our publications, products and services;
- to conduct marketing analysis, to send you surveys or newsletters, to contact you about services, products, activities, special events or offers from e-Share or our partners and for other marketing, informational, product development and promotional purposes;
- to send you a welcoming email and to contact you about your use of the web site and services;
- to respond to your emails, submissions, comments, requests or complaints;
- to perform after-sales services;
- to anticipate and resolve problems with our service;
- to respond to customer support inquiries, for assistance with our product and service development;
- and to inform you of updates to products and services from e-Share that better meet your needs;
- to store contacts you enter or upload into your contacts list for your private use and viewing;
- to send emails to users you invite (and contacts you invite to become users) to collaborate and access your files;
- to enable you to communicate, collaborate, and share files with users you designate;
- to contact you if you win a contest; and
- for other purposes about which we notify you.

Service Providers, Business Partners and Others

We may use certain trusted third party companies and individuals to help us provide, analyze, and improve the Software and Service (including but not limited to data storage, maintenance services, database management, web analytics, payment processing, and improvement of the Software and Service’s features). These third parties may have access to your information only for purposes of performing these tasks on our behalf and under obligations similar to those in this Privacy Policy.

e-Share Community

Our Software and Service offers publicly accessible community services such as forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. Your posts may remain even after you cancel your account. For questions about your Personal Information on our Software and Service, please contact support@e-share.us. Our Site includes links to other web sites whose privacy practices may differ from those of e-Share. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any web site you visit.

Changing or Deleting Your Information

If you are a registered user, you may review, update, correct or delete the Personal Information provided in your registration or account profile by changing your “account settings.” If your personally identifiable information changes, or if you no longer desire our service, you may update or delete it by making the change on your account settings. In some cases we may retain copies of your information if required by law. For questions about your Personal Information on our Software and Service, please contact us support@e-share.us. We will respond to your inquiry within 30 days.

Security

We follow generally accepted standards to protect the information submitted to us, both during transmission and once we receive it. No method of electronic transmission or storage is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at support@e-share.us.

International Users Outside of The EU

This Website is controlled, operated, and administered by e-Share from its offices within the United States of America and this Policy is provided in accordance with and subject to applicable U.S. law. If you are based outside the United States and decide to access this Website or e-Share Software and Service from your location outside of the United States, you hereby consent to the transfer of your information to the United States, and its storage and use in accordance with this Policy.

EU-US Privacy Shield Framework

e-Share complies with the EU-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. e-Share has certified that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit www.privacyshield.gov.

Privacy Shield Independent Recourse Mechanism

In compliance with the EU-US Privacy Shield Principles, e-Share commits to resolve complaints about your privacy and our collection or use of your personal information. European Union individuals with inquiries or complaints regarding this privacy policy should first contact e-Share at: support@e-share.us. If you do not receive timely acknowledgement of your complaint, or if your complaint is not satisfactorily addressed, you can also submit your complaint to Privacy Trust, an independent third party. Visit https://www.privacytrust.com/drs/e-share to file a complaint. Finally, as a last resort and in limited situations, EU individuals may seek redress from the Privacy Shield Panel, a binding arbitration mechanism.

Accountability For Onward Transfer

e-Share is potentially liable when transferring your Account Data, referred to in this section as “Privacy Shield Data”, to a third party. e-Share will not share your Privacy Shield Data with third parties unless you have consented to the disclosure or in those situations where we are the data processor and have been instructed to do so by the data controller. e-Share may share your data with service providers solely for the purposes of rendering service to e-Share to facilitate the rendering of service to you. nCrypted Cloudwill ensure that third parties and service providers have adequate Privacy Shield Data protection measures in place through service agreements that adhere to the EU-US Privacy Shield principles or are based on the EU Standard Contractual Clauses.

Enforcement And Liability

e-Share is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC) to ensure compliance with the EU-US Privacy Shield principles outlined in this Privacy Policy. Under certain limited conditions, you may have the possibility of invoking binding arbitration before the Privacy Shield Panel to be created by the U.S. Department of Commerce and the European Commission.

Disclosure

Your personal Information may be disclosed as we believe to be necessary or appropriate in order to: (a) comply with a law, regulation or compulsory legal request; (b) respond to requests from public and government authorities; (c) protect our rights and property; (d) allow us to pursue available remedies or limit the damages that we may sustain.

Contacting Us

If you have any questions about this privacy policy, please contact us at support@e-share.us.

Changes to This Policy

We may change this Policy from time to time. If we make any changes to this Policy, we will change the “last updated” date above. If there are material changes to this Policy, we will notify you more directly. We encourage you to check this Policy whenever you use our Web Sites and Services to understand how your personal information is used.